Privacy Policy

How HexBOS collects, uses, stores, shares, and protects information when you use the platform.

Last updated: August 2, 2026

This Privacy Policy explains how HexBOS collects, uses, stores, and protects information when you create an account, use the application, communicate with us, or interact with our services.

1. Information We Collect

We collect information you provide directly, including account details, name, email address, company profile, business location, currency, tax settings, customers, products, services, invoices, estimates, uploaded files, and communications with support.

2. Usage and Technical Information

We may collect technical information such as device type, browser, IP address, session activity, authentication events, error logs, feature usage, and security-related records. This helps us operate, troubleshoot, protect, and improve HexBOS.

3. How We Use Information

We use information to create and manage accounts, provide invoicing and business tools, process onboarding, secure the platform, send verification and service messages, provide support, improve features, prevent abuse, and comply with legal obligations.

4. Customer and Business Records

You control the business records you add to HexBOS. We process customer names, emails, addresses, invoices, estimates, payment records, notes, and related information only as needed to provide the service to you and your business.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers that help operate HexBOS, such as hosting, email delivery, authentication, payment processing, security, analytics, and customer support providers. We may also disclose information if required by law or to protect rights, safety, and security.

6. Cookies and Similar Technologies

HexBOS may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect sessions, analyze usage, and improve reliability. You can manage browser cookie settings, but disabling certain cookies may affect core functionality.

7. Data Retention

We retain information for as long as necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the platform. Retention periods may vary depending on the type of information and account status.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system can be guaranteed completely secure, so you should also protect your account credentials and devices.

9. Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal information. You may also update account and business details directly in the application where available.

10. International Processing

Information may be processed in countries where HexBOS or its service providers operate. Where required, we use appropriate safeguards for cross-border processing and transfer of information.

11. Children's Privacy

HexBOS is intended for business use and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

12. Contact

Questions or privacy requests can be sent to support@hexbos.com.